Senior Insights Manager driving consumer understanding and brand perception measurement for Target. Leading research initiatives and providing strategic insights to senior leadership.
About the role
- Manager of Technology overseeing daily SAP S/4HANA Public Cloud operations. Leading initiatives in Professional Services while ensuring system stability and user satisfaction.
Responsibilities
- Lead and manage daily SAP operations, including incident resolution, service requests, and user support
- Ensure smooth functioning of SAP S/4HANA Public Cloud across business units, focusing on Professional Services processes
- Collaborate with business stakeholders to understand operational challenges and provide timely solutions
- Monitor system performance, proactively identify issues, and coordinate with SAP support or internal teams for resolution
- Oversee functional areas: Professional Services, R2R, P2P
- Support change management, testing, and deployment using SAP ALM tools
- Work with technical teams to leverage SAP BTP for integrations, extensions, and analytics
- Maintain documentation, SOPs, and training materials for operational processes
- Drive continuous improvement initiatives and support enhancement projects
- Ensure compliance with internal controls, audit requirements, and SAP best practices
Requirements
- Bachelor’s or Master’s degree in Information Technology, Business Administration, or related field
- 10+ years of SAP experience, with at least 3 years in SAP S/4HANA Public Cloud
- Proven experience in Professional Services domain within SAP
- Strong functional knowledge of R2R and working understanding of P2P
- Hands-on experience in managing SAP operations support and issue resolution
- Familiarity with SAP BTP and SAP ALM tools
- Excellent communication and stakeholder management skills
- Experience in agile environments and cross-functional collaboration
- SAP Certification in S/4HANA Public Cloud
- Experience with SAP Analytics Cloud (SAC)
- Exposure to global rollouts and multi-country implementations
Benefits
- Annual success-sharing bonuses
- Accessibility support for colleagues with disabilities
- Professional development programs
- Global career opportunities
- Diverse and growth-oriented environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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