Transition Program Manager overseeing complex Managed Service transitions in enterprise and public sectors. Responsible for planning, controlling, and executing multiple service transitions.
Responsibilities
Responsible for planning, controlling and executing complex Managed Services transitions
Preparation and ownership of project plans, cost estimates and contract-related transition documentation
Leading complex projects across multiple service workstreams and ensuring compliance with timelines, budget targets and quality standards
Proactive coordination and alignment with internal and external stakeholders at senior management level
Coaching colleagues and supporting their professional and methodological development as part of project work
Requirements
Extensive experience (minimum 10 years) in leading complex transitions in Managed Services (including Service Desk, Onsite Field Services, Workplace Services, Remote Operations)
Strong communication and negotiation skills at senior management level
Experience with traditional project management methodologies (e.g., PMI / PMBOK®, PRINCE2®)
Very good German language skills (at least C1) and good English language skills (at least B2), both written and spoken
Willingness to travel within Germany and internationally
Benefits
Mobile working and flexible hours - Trust is good. Period.
Professional development - We invest in you: internal or external training, vendor certifications, technical or management career paths, conferences, mentoring or coaching, and more
Vacation - Need time off? At least 30 days of vacation plus customary local holidays
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