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About the role
- Order to Delivery Industrialization Manager managing end-to-end fulfillment processes for Ford Energy. Ensuring seamless execution across supply chain functions with a focus on efficiency and performance.
Responsibilities
- Architect and manage the seamless flow of the "Order-to-Cash" cycle.
- Drive an industry-leading OTIF (On-Time In-Full) culture.
- Break down departmental silos by establishing shared goals between Sales, Manufacturing, and Logistics.
- Serve as the strategic architect for the end-to-end industrial system in the Ford Energy business.
- Lead 12-to-24-month horizon planning to ensure the fulfillment network is scaled to support multi-year growth projections and seasonal peaks.
- Work with Procurement to gain deep visibility into Tier 1 and Tier 2 supplier performance.
- Ensure that factory output is prioritized based on high-value customer orders and strategic inventory needs.
- Own and improve KPIs including OTIF, forecast accuracy, inventory turns, backorder levels, fill rate, lead time, and cost-to-serve
- Design and implement dynamic safety stock and re-order point strategies tailored to different product segments.
- Partner with Finance to improve the Cash Conversion Cycle by increasing inventory velocity and reducing the time from order receipt to final delivery.
- Oversee internal and external warehouse operations to ensure high levels of inventory accuracy, picking productivity, and safety compliance.
- Lead the transition from manual processes to automated, system-driven workflows.
- Act as the primary champion for organizational change, helping the workforce adapt to new technologies, processes, and performance expectations.
- Deploy Lean and Six Sigma tools to eliminate non-value-added steps in order processing.
Requirements
- Bachelor’s degree in Supply Chain, Operations, Engineering, Business, or related field
- 10+ years progressive experience in supply chain, planning, manufacturing, logistics, or operations
- 5+ years in leadership roles with cross-functional responsibility
- Demonstrated experience leading end-to-end Order to Delivery or similar integrated operations function
- Strong financial acumen and working capital management experience
- Strong communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
- Master's Degree in Supply Chain Management, Engineering, Business Administration, or APICS CPIM certification is a plus.
- Knowledge of project management methodologies (e.g., Agile)
- Experience working with Kinaxis APS, E2Open, SAP S4 Hana, TMS (transportation management system), AMRs/AGVs
- Experience in high-mix, global manufacturing or consumer/industrial industries
Benefits
- Competitive compensation package including performance-based bonuses
- Ford vehicle discounts
- Flexible work arrangements
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