Service and Styling Manager at Anthropologie directing service and styling to inspire store environment. Leading a team to achieve sales metrics and implementing customer engagement strategies.
Responsibilities
Direct service and styling to achieve an engaging and inspiring store environment
Lead customer experience by providing extraordinary service
Teach team to provide a frictionless customer experience utilizing technology
Support the Store Manager in curating events and experiences
Oversee training, development, and accountability of the CEM program
Drive the styling program by empowering team members
Assess sales forecasts to optimize peak selling hours
Contribute to product flow processes and omni organization
Facilitate sharing of product knowledge and store priorities
Requirements
Anthro brand fan
2+ years of retail leadership experience
Strong merchant skills and a history of delivering financial results
Proven record of developing great talent
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
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