Digital Enablement Manager leading digital and AI solutions in legal practice at Allens. Collaborating with teams across the firm to enhance digital capabilities and drive change for legal work.
Responsibilities
Establish and lead a digital enablement community across the firm to share best practice, improve consistency, and support alignment in how digital and AI solutions are embedded into legal work.
Partner closely with Practice Group Leaders, Solution Owners and Digital & AI Partners to embed digital and AI tools into day-to-day legal work
Drive the adoption and effective use of digital solutions across legal practice to ensure measurable value from the firm’s digital investments
Assume responsibility for developing and coordinating adoption plans for core digital practice solutions, collaborating with digital enablement roles to agree delivery approaches, success metrics and KPIs.
Establish and maintain robust reporting frameworks to track usage, impact, and hours transformed through digital tools.
Analyse success metrics and inform evidence-based decisions on resourcing, pricing and workforce design, translating insights into clear commercial and operational recommendations for senior stakeholders and decision makers.
Design and deliver user engagement, awareness and change initiatives to support sustained adoption, including providing expert guidance and coaching to partners, lawyers and project teams on digital adoption and change.
Collaborate with SMEs and learning teams to shape and deliver digital capability uplift through training, coaching and just‑in‑time learning.
Build strong cross‑practice and corporate services relationships, particularly with the Knowledge, Product Lab and Learning teams, to ensure consistent, scalable and sustainable digital enablement.
Requirements
Experience driving digital adoption, change and capability uplift in a legal or professional services environment
Strong analytical and commercial judgement, with the ability to turn adoption data into actionable business insights
Proven stakeholder engagement and influencing skills, including credibility with partners and senior leaders
Experience designing and delivering learning and engagement programs that build practical digital capability
A disciplined and organised approach, with the ability to manage competing priorities and deliver against agreed outcomes
High proficiency with Microsoft 365 and experience using planning and reporting tools (e.g. Teams Planner, Jira, Confluence, Power BI)
A collaborative mindset and the ability to work effectively across practice groups and corporate services teams
A relevant tertiary qualification in law, technology, business or a related discipline (preferred)
A desire to learn, grow, network, mentor others.
Benefits
Financial : market competitive fixed remuneration, employee recruitment referral program, discounts at hundreds of suppliers including retail outlets, health and travel insurance, charity matched funding program.
Health and wellbeing : fully subsidised gym memberships, annual flu vaccinations, skin checks, in-house snacks and catered meals, subsidised sporting and social activities, Employee Assistance Program including confidential counselling, wellbeing coaching and financial coaching for employees and their families.
Flexibility : hybrid and flexible working arrangements to support you in your work and life commitments and passions, equipment to support working from home.
Leave : ability to purchase additional annual leave, access to an enhanced, inclusive and flexible parental leave policy – 26 weeks paid parental leave with no minimum service for permanent employees and high quality executive coaching to support the transition.
Recognition : team based recognition including social activities and contribution based recognition activities, and annual Allens Values Awards to nominate and recognise the incredible contributions of our people.
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