Coca-Cola FEMSA hiring HR Analyst focused on admission processes and benefits management. Engage in legal compliance and support local HR units effectively.
Responsibilities
Work on admissions processes and benefits management, ensuring legal compliance, data quality, operational efficiency, and support to local HR units, contributing to the excellence of services provided by the SSC.
Manage the onboarding process for new employees, from request through integration.
Collect, review and validate candidate documents, ensuring compliance with legislation and internal policies.
Register employees in internal systems.
Track outstanding documentation and follow up on regularization with candidates and business units.
Prepare and organize documents for hiring processes and onboarding activities.
Perform monthly reconciliations of corporate benefits.
Import, validate and reconcile transactions in third-party systems (e.g., payroll-deductible loans, pharmacy programs, health and wellness programs).
Execute blocks, unblocks and registration adjustments according to each benefit’s rules.
Monitor transactions and parameter settings in portals and systems related to benefits.
Ensure correct reporting of admissions and benefits information to e-Social.
Generate, transmit, analyze and validate mandatory events, acting to correct inconsistencies.
Import and validate payroll entries related to benefits and admissions.
Interpret, analyze and respond to inquiries/tickets from the SSC Local HR, Labor and other internal areas.
Provide support to local teams on questions, processes and related activities.
Manage tickets via the IT system, keeping records and controls up to date.
Prepare KPIs and performance reports for the area.
Develop and maintain control spreadsheets.
Identify process improvement opportunities and support automation initiatives.
Requirements
Education: Bachelor’s degree in Business Administration, Human Resources, Accounting or related fields.
Previous experience in Shared Services Centers (SSC) or Personnel Administration / Benefits areas.
Experience managing insured and non-insured benefits.
Experience with ticketing tools (e.g., ServiceNow).
Knowledge of SAP (benefits setup/registration).
MS Office (especially intermediate/advanced Excel).
Knowledge of labor legislation and collective bargaining agreements applicable to benefits.
Benefits
Performance-based bonus (PPR)
On-site gym
Birthday day off
Health insurance
Optional dental plan (employee-paid, enrollment-based)
Group life insurance
On-site cafeteria / meal allowance
Food allowance
Employee purchase program at discounted prices per current price list
Pharmacy credit with payroll deduction
Credit union
School kit: provided at the start of the school year for dependents
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