Assistant Manager for Patient Access Scheduling at Connecticut Children’s. Supervising daily operations and staff development in a healthcare environment.
About the role
- Infrastructure Manager overseeing IT infrastructure for Cloud Software Group, leading a team and managing complex projects while ensuring security and compliance.
Responsibilities
- Define and maintain a forward-looking infrastructure roadmap that supports current technologies and prepares for emerging trends and upgrades.
- Supervise, mentor, and develop a high-performing team of infrastructure engineers and specialists, setting clear goals and objectives and providing ongoing feedback.
- Oversee the day-to-day operations and maintenance of hybrid environments, including on-premises data centers, private, and public cloud services (AWS, Azure, GCP).
- Lead the planning and execution of complex infrastructure projects, such as cloud migrations or network redesigns, ensuring they are delivered on time and within budget.
- Ensure the operational security and resilience of the infrastructure stack, collaborating with security and compliance teams to maintain regulatory alignment (e.g., HIPAA, GDPR, NIST standards).
- Manage infrastructure budgets, forecast expenditures, and oversee the procurement and lifecycle management of hardware/software assets and third-party vendor contracts/SLAs.
- Implement enterprise-wide monitoring solutions to proactively detect, diagnose, and resolve performance and capacity issues, minimizing downtime and optimizing costs.
- Design, plan, and implement robust disaster recovery (DR) technology and processes, conducting regular tests to ensure organizational resilience.
- Drive continuous improvement initiatives through automation and the implementation of modern practices like Infrastructure as Code (IaC) and DevOps principles.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field; Master's degree preferred.
- 7-10+ years of progressive experience in IT infrastructure, with several years in a technical leadership or management capacity.
- Expertise in cloud platforms (AWS, Azure, GCP), networking (LAN/WAN/VPN), virtualization, Identity & Access Management, Windows/Linux servers, storage, databases, and security best practices.
- Deep Knowledge of Scrum Principles, Agile frameworks, Spring Planning and execution.
- Proficiency with Agile Management tool like Jira
- Relevant certifications such as PMP, ITIL, CISSP, CCNP, or AWS/Azure Architect certifications are a plus.
Benefits
- access to healthcare
- life insurance and disability benefits
- 401(k) plan and company match
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