Assistant Manager for Patient Access Scheduling at Connecticut Children’s. Supervising daily operations and staff development in a healthcare environment.
Responsibilities
Directly supervises staff and coordinates the daily operations of the Patient Access Scheduling and check in functions for Hospital services.
Utilizes judgment in interpreting departmental policies to resolve routine to complex inquiries or patient account problems.
Demonstrates effective leadership skills and ability to build a strong departmental team.
Facilitates regularly scheduled area meetings for subordinate staff.
Serves as the primary resource to team members for training, problem resolution, etc.
Promotes growth and personal /professional staff development, and acts as a mentor and role model.
Requirements
Associates Degree in Business, Healthcare Administration or 4 to 6 years of work experience in patient registration or physician practice experience required.
Supervisory experience in a healthcare environment preferred.
Excellent working knowledge of registration and billing regulatory requirements.
Required: Certified HealthCare Access Manager (CHAM) through National Association of HealthCare Access Managers (NAHAM) be obtained within 18 Months of hire or promotion.
Knowledge of organizational and departmental structure, systems, workflow, and operations policies/procedures pertaining to patient admissions, registration, insurances, financial counseling.
Working knowledge of Microsoft Windows operating system; Intermediate skills in Microsoft Office (Word, Excel, PowerPoint); patient registration and patient accounting database management (e.g. SMS, IDX).
Benefits
Professional development opportunities
Health insurance
401(k) matching
Job title
Assistant Manager, Patient Access – Central Scheduling
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