About the role

Strategy & Operations Lead at Clio, a legal AI technology company, managing strategic programs and overseeing operational alignment. Responsible for leading complex initiatives and cross-functional collaboration.

Responsibilities

Manage a portfolio of strategic programs, autonomously identifying key opportunities and leading cross functional teams to deliver large business impact
Support Clio’s overall operating rhythm by leading its company-wide OKR and strategic alignment processes; planning priorities with executives and ensuring clear, actionable goals across the business.
Elevate how Clio translates vision and strategy into focus, accountability, and organizational learning.
Own and evolve our quarterly and annual OKR cycles, ensuring high-quality goal setting, alignment, and assessment across teams.
Serve as the in-house expert and administrator for OKR systems, defining repeatable mechanisms for tracking progress and outcomes.
Build and develop an OKR ambassador network; coach and enable leaders to confidently set, manage, and learn from goals.
Independently identify, scope, and lead high-visibility, complex cross-functional strategic projects.
Drive alignment across departments, collaborating with leaders across Product, GtM, Finance, and Operations to translate strategic priorities into operational execution.
Define success metrics and decision frameworks to measure performance, increase transparency, and support executive focus.
Champion a culture of clarity and continuous improvement; helping the organization iterate quickly, adopt best practices, and scale its operating model.

Bachelor’s or MBA or significant professional experience in a similar role
6+ years of experience in strategy, business operations, management consulting, or a related strategic function.
Proven experience running organizational goal-setting or OKR programs at scale.
Demonstrated ability to independently lead complex, ambiguous, high-stakes projects with cross-functional impact.
Exceptional strategic thinking, analytical, and problem-solving skills, with the ability to synthesize complex data into actionable insights.
Strong interpersonal and communication skills, with the ability to influence and build trust across all levels of an organization.
Experience building and scaling processes, navigating change, and increasing operational rigor across growing organizations.
Comfort with ambiguity, rapid iteration, and solving novel challenges in dynamic, growth-oriented environments.
Growth mindset when it comes to process improvement and new technologies, especially AI

Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
EAP benefits for you and household members, including counseling and online resources
401k matching and Child Education Savings
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years