Digital Account Manager responsible for sales initiatives, managing territory, and engaging with Academia & Government partners. Collaborating with multiple teams at Clarivate to drive revenue growth.
Responsibilities
Own an assigned territory and territory plan coordination, work closely with product specialists, trainers, and renewal teams to develop an overall plan to grow long term revenue
Influence and motivate others in a matrixed sales organization to drive towards shared goals
Focus on new, renewal, and transactional business to expand Clarivate’s footprint within the territory; typically serving as primary point of contact to engage clients
Leverage relationships with influencers/decision makers to drive lead generation and sales activity
Manage full portfolio forecast (renewals and new business) including specialty products and content; work closely with product specialists and support teams to ensure forecast accuracy
Maintain strong working knowledge of products especially in core content
Ensure client satisfaction and issues are resolved; relying on product specialists to drive specialty product issues and working with colleagues in customer service and technical support
Enter activity and files into SalesForce.com to ensure collaboration and full communication
Provide support and information to sales leadership in forecasting, win/loss analysis, key deals, and other metrics
Participate in trainings and learning opportunities focused on appropriate manager level skill set development
Requirements
Bachelors’ degree or equivalent, relevant work experience
5+ years of experience in sales, with a proven track record of success in managing high value, strategic accounts and generating new business
5+ years of experience working with Salesforce or another equivalent system
1+ years of experience in a team lead or supervisory role
Knowledge of Clarivate business, clients and products, with ability to clearly articulate value proposition for products, and respond to inquiries about product functionality
Strong sales negotiation skills at every level of client organizations, with experience influencing and selling to the highest-level decision maker
Ability to assess the sales process and request participation from leadership when required
Ability to analyze, evaluate, and draw meaningful conclusions and action plans from data, and ability to accurately forecast, as well as generate and report on key sales metrics
Strong interpersonal skills, and ability to build and maintain strong relationships with a diverse blend of personalities and levels of authority to reach resolution
Working knowledge of formal sales methodologies (i.e.: Challenger, Miller Heiman)
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