Retail Customer Service & Sales Consultant at Telstra. Help customers find tech solutions and enhance their telecommunications experience through excellent service and collaboration.
About the role
- Customer Support Representative assisting caregivers with technology-related inquiries. Providing support via incoming calls and ensuring customer satisfaction in Bee Cave, Texas.
Responsibilities
- Answer incoming customer calls
- Describe and explain products to customers
- Answer basic questions and troubleshoot products
- Offer assistance with technology used by caregivers
Requirements
- Enjoy working with customers
- Experience as a family or professional caregiver
- Some technology experience
- Commitment to long-term employment
- Ability to provide live support calls during work hours
Benefits
- In person training provided at our Spicewood location
- Opportunity for growth in other areas of the company
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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