Hybrid Coordinator – Partner Support & Services

at Cirque du Soleil Entertainment Group

• Job title: Coordinator – Partner Support & Services
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Associate's Degree
• Tech skills: TypeScript
• Location requirements: Hybrid, Montreal, Canada

About the role

• Coordinator overseeing partner support and event activities for Cirque du Soleil. Collaborating with internal and external teams to ensure smooth operations and project execution.

Responsibilities

• Act as the single point of contact between external partners and Cirque du Soleil’s internal teams and departments (casting/artist management, health and safety, performance medicine, coaching, costume/makeup workshop, shipping/receiving, talent, IT, finance, legal) for any operational matters;
• Plan, organize and coordinate daily project and team activities in collaboration with internal and external stakeholders, including: implementing recommendations and action plans following governance visits, following up on show reports, updating projects’ technical/creative documentation, and implementing procedures/processes (SharePoint ops, service re-billing);
• Coordinate and execute department and project activities such as ad hoc partner support requests, integration of new acts, replacement of specialized equipment, and concept evolutions;
• Draft, translate, proofread and edit various texts and documents (press releases, biographies, promotional materials, marketing tools, etc.);
• Write, format and prepare presentations for partners and clients while ensuring brand consistency;
• Coordinate administrative and logistical activities related to travel for team members and project collaborators (employees, artists, designers, vendors, etc.);
• Track expenses, budgets, contracts and billing associated with projects (ad hoc, concept reserves, billable CDS services, etc.);
• Plan and monitor designers, collaborators, freelancers, etc. for projects (e.g., concept reserves) to support partner‑operated projects;
• Produce and update various reports, lists and project data (sales, expenses, access, etc.);
• Maintain historical project data and store documentation in SharePoint;
• Provide on-site support during press conferences, events, rehearsals, etc.;
• Identify improvement opportunities and make recommendations to enhance the department’s and projects’ efficiency and effectiveness;
• Implement processes and procedures that consider the operational realities of projects and the department.

Requirements

• College diploma (DEC).
• 4–6 years of experience in a similar role; experience at Cirque du Soleil is a significant asset.
• Experience in entertainment, touring, or circus is an asset.
• Experience in marketing or communications is an asset.
• High degree of autonomy.
• Excellent written and verbal communication skills in French and English (bilingual).
• Detail-oriented with the ability to manage priorities under pressure and in ambiguous situations.
• Demonstrated skills in work organization, planning and problem-solving.
• Strong interpersonal skills and the ability to work effectively with others.
• Strong knowledge of the MS Office environment, with advanced proficiency in Excel and PowerPoint.
• This role may require occasional weekend availability to meet project needs. Candidates should be prepared to be flexible with their schedules to ensure successful completion of tasks and projects.

Benefits

• A collaborative, inclusive work approach centered on team experience;
• Access to a private office on days you are present at the Montreal Studio — a stimulating environment that allows you to fully apply your creativity;
• Professional growth driven by high-quality projects to propel your career, along with personalized support tailored to your professional ambitions;
• A group benefits program, retirement savings plan and other perks that we will be pleased to present to you;
• A culture focused on developing equitable practices and community-building events.