Business Solutions Analyst improving financial services for the University of Alberta. Collaborating with finance teams to optimize systems and enhance service delivery in financial operations.
About the role
- Finance Business Analyst supporting the maturation of Finance function and improving Finance processes. Collaborating across Finance teams to enhance efficiency and control.
Responsibilities
- Produce and maintain detailed process maps across core Finance activities (close, reporting, IBA, MI, planning, tax hand‑offs).
- Identify inefficiencies, fragmentation and manual effort; design streamlined, standardised workflows that improve control and efficiency.
- Act as the interface between Finance process owners and system teams (NetSuite, Concur, AutoRek, banking integration platforms).
- Ensure system configurations reflect agreed upon process standards and support scalable, controlled ways of working.
- Support the design and documentation of the global Finance Operating Model, including service catalogues, RACI structures, hand‑offs and key operating principles.
- Maintain architectural documentation that reflects the evolving Finance landscape.
- Partner with FP&A and MI teams to ensure KPI definitions, data flows, hierarchies and MI structures align with redesigned processes.
- Identify disconnects between process, data and reporting, and recommend improvements that strengthen accuracy and insight.
- Facilitate workshops, gather requirements and translate business needs into clear, structured documentation.
- Build trusted relationships with stakeholders, ensuring alignment across Finance, Systems, Operations and Change functions.
- Support prioritisation and decision making by providing evidence based insight and options analysis.
Requirements
- Strong analytical thinker who uses evidence and pattern spotting to form balanced recommendations.
- Excellent communicator, able to present complex information in a clear and accessible way for both technical and non‑technical colleagues.
- Skilled at requirements gathering, process mapping, data visualisation and stakeholder management.
- Adaptable and commercially aware, capable of operating in a dynamic, evolving environment.
- CIMA/ACCA or equivalent, newly or part qualified.
- Proven experience improving business processes through mapping, analysis and optimisation.
- Experience working with Finance systems (e.g., ERP, MI platforms, banking integrations) is desirable but not essential.
Benefits
- **Love what you do:****We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.******Challenge everything:****We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.******Have fun, be good:****Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
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