Service Training Consultant developing comprehensive training solutions for Cat Technologies. Conducting hands-on and theoretical training for dealers and customers on several technologies.
Responsibilities
Conduct Cat Technology Training:
· Deliver hands-on and theoretical training for various Cat Technologies (Grade Control, Remote Control, Autonomy, etc.) to dealers and Customers
· Collaborate with dealers, customers, DLC’s, and the worldwide technology instructor team to lead the coordination of training events
· Ensure participants understand the operating principles, maintenance/ repair requirements, and best practices for each technology
· Guide participants in system diagnostics, troubleshooting, and optimization
Learning Solutions Development:
· Lead the development of customized training solutions in partnership with the machine & technology product groups
· Ensure that learning materials are up to date with the latest machine models, technologies, and system enhancements
· Develop both instructor led and e-learning content, tailored to meet various learner needs
Requirements
Extensive experience installing and troubleshooting Cat technologies such as Grade Control, Remote Control, and Autonomy
Delivering training on complex topics to dealers, customers, or internal audiences
Associate’s degree in a technical field or Bachelor’s degree in Mechanical or Electrical Engineering. In lieu of degree, 5 years technical experience with Cat technologies
Working knowledge of Caterpillar Systems such as SIS, PRWB, VisionLink, E.T., etc.
Familiar using Adobe InDesign, Illustrator and 3D Mockup and SAP 3D software
Mining and or Construction Industry product application experience
Caterpillar Instructor Accreditation Program (CIAP)
Proven ability to adjust and effectively train multi-cultural audiences
Positive attitude of responsibility, safety and keeping standards high
Passionate about people development
Spanish or other language capabilities are a plus
Benefits
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
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