Head of Account Management leading teams for cloud - based POS & E - Commerce solutions. Responsible for customer retention, growth, and strategic account management in the Berlin office.
About the role
- Strategic Partnerships Manager leading Cafeyn Premium distribution partnerships across Europe. Focusing on B2B2C models in Telecom, Banking, Insurance, Pay TV, and Retail sectors.
Responsibilities
- You will join the B2B2C Distribution team and report directly to the VP Distribution Partnerships.
- You will be responsible for developing Cafeyn Premium distribution partnerships across Europe, with a primary focus on assigned countries, including the DACH region (and potentially beyond), and across multiple verticals such as Telecom, Banking, Insurance, Pay TV, and Retail.
- Prospecting and sourcing new partners in your assigned verticals, identifying high-potential opportunities for Cafeyn Premium distribution.
- Leading the full sales cycle: building business cases, pitching Cafeyn’s value proposition, negotiating commercial and contractual terms, and closing new deals.
- Managing executive relationships with senior stakeholders (C-level, VP) at partner organizations.
- Ensuring a smooth handover of signed partnerships to Channel Marketing and Account Management for activation and growth.
- Contributing to vertical expertise by gathering market intelligence, competitor insights, and best practices, helping refine our playbooks and go-to-market approach.
- Collaborating cross-functionally with Finance, Legal, Product, and Marketing teams to structure deals and align on execution.
Requirements
- 6+ years of experience in Business Development, Partnerships/Alliance/Channel, or Strategic Sales roles
- Experience in B2B2C distribution models (Telcos, Banks/Insurance, Retail/E-commerce, Hospitality/Travel, or related sectors)
- A proven track record of sourcing, negotiating, and closing high-value deals with senior stakeholders (C-level, VP)
- Strong negotiation and deal-closing skills, with the ability to manage multi-stakeholder, cross-functional processes
- Solid grasp of pipeline management, qualification frameworks, and CRM discipline (HubSpot, Salesforce, or equivalent)
- Ability to balance short-term sales execution with long-term partner value creation
- Excellent communication and presentation skills, able to convey Cafeyn’s value proposition with impact
- Fluent in German & English; additional European languages are a strong asset
- Entrepreneurial mindset: proactive, resilient, and target-driven, with a collaborative spirit and passion for digital media and tech.
Benefits
- Mental Health 🧠 You have an access to our mental health platform teale , where you can book appointments with your psychologist or monitor your mental health.
- Hybrid policy 🏠 We allow you to work remotely two days per week.
- Cafeyn’s access 🗞️ We provide you with a VIP code for Cafeyn, giving you unlimited access to all content on our platform.
- Team life 🪅 We organize four office meet-ups per year. These occasions allow us to gather with our international offices, celebrate company updates, and spend quality time together.
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