Content Marketing Manager responsible for content strategy in AI - powered user interviews company. Collaborating with teams to create and optimize varied content across platforms.
MA
Hybrid Content Designer – Consultant, Digital Excellence
Posted last month
About the role
- Content Designer driving user-centered design at Capgemini Invent. Join our Digital Excellence community and collaborate on innovative solutions with clients.
Responsibilities
- As a Content Designer, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise.
- Identify and build strong relationships with clients across projects, influencing and collaborating with them on the content
- Create and iterate accurate user-centred content to a high standard that meets user needs
- Use analytics data, user feedback and user research to identify the needs of users and map user journeys
- Make complex language and processes easy to understand
- Bring new ideas and challenge the status quo
- Be an advocate for user-centred design, iterative and agile approaches.
Requirements
- Strong understanding of user-centred design principles and best practice
- Experience working in multidisciplinary Agile teams to design and deliver user-centred services
- Experience of designing content for diverse users including accessibility and assisted digital needs
- You will either already have SC (Security Check) Clearance or you are able to qualify for this level of clearance (by being a UK resident for at least 3 years and not having left the country for more than 6 consecutive months during this period)
- Experience working with Government Digital Service (GDS) service standards, applying GDS design principles
- Experience working with relevant accessibility standards and legislation, such as the Web Content Accessibility Regulations (WCAG)
- Experience writing inclusive content in plain English
- Good communication and stakeholder management skills
- Ideally, you will also have:
- Experience working in sectors that operate in complex regulatory environments (e.g. healthcare or public sector) or performing a consulting function to private sector clients
- Certifications in accessibility (CPACC, WAS, CPWA) or working towards
- Experience testing and auditing assistive technology (JAWS, Dragon, ZoomText) and accessibility features for Windows and macOS
- Certification and/or qualifications in Service Design or Design Thinking
- Experience in running training around Service Design or Design Thinking
- Experience managing and leading high performing teams
- Experience working with various tools such as Miro, Mural, Teams, PowerPoint
Benefits
- flexible working arrangements
- professional development opportunities
- access to various training and certifications
- unique training environment at Les Fontaines
- monthly team drinks and breakfasts
- team away days
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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