Strategic Account Manager managing relationships with Bynder's customers and working with Customer Success team to build pipeline. Promoting products and ensuring customer satisfaction in a hybrid role out of Boston.
Responsibilities
Expand mindshare and adoption of Bynder to new business units, stakeholders and subsidiaries
Develop new business opportunities with existing clients by promoting company products and services.
Improve customer satisfaction by improving responsiveness and anticipating customer needs.
Coordinate with Customer Success team to identify and develop new expansion opportunities
Manage relationships with external customer leaders, stakeholders and subject matter experts.
Consult to analyze needs and identify new services or changes to existing services.
Requirements
At least 5 years of prior Enterprise Sales or Account Management experience
Experience selling in B2B, SaaS/Cloud, DAM, or CMS.
Prior experience closing net new or expansion revenue of 1M ARR per year.
Bachelor's Degree in business, communications, finance, marketing, economics, or another relevant field.
Strong customer service experience and the ability to communicate effectively with clients and management.
Proficiently with basic computer programs, such as the Microsoft Office suite, Salesforce.com.
Strong public speaking and presentation skills.
Proven record of going above and beyond to satisfy the customers needs.
Benefits
Competitive salary and 401(k) - dollar for dollar match up to 6%
Company paid medical and dental coverage
Unlimited vacation policy
Room to advance in a high-growth tech company
Office in Fort Point, near the burgeoning Seaport District
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