Senior Specialist creating insight - led content for financial advisors at Northern Trust Asset Management. Leading collaboration with investment teams to drive digital engagement across various channels.
About the role
- Staff Content Designer shaping clear and inclusive product experiences at Bumble. Collaborating with cross-functional teams to enhance content design scalability and clarity.
Responsibilities
- Lead content design for complex, high-impact product initiatives, shaping end-to-end experiences from early concept through launch and iteration, with strong ownership and accountability for outcomes.
- Define and evolve scalable content systems, language patterns, and voice guidelines that ensure clarity, consistency, and accessibility across product surfaces.
- Partner closely with Product Managers, Designers, Researchers, and Engineers to embed content strategy early, balancing user understanding, emotional tone, and business intent.
- Solve advanced content challenges including naming, taxonomy, information architecture, and system messaging, bringing structure and clarity to ambiguous problem spaces.
- Act as a strategic thought partner across Product, Trust & Safety, Legal, and Customer Experience, using language to build trust, safety, and confidence at scale.
- Champion inclusive, human-centered language that reflects the diversity of Bumble’s global community and demonstrates our value of Respect in action.
- Explore and apply AI-assisted tools and workflows to improve content quality, scalability, and personalization, modeling responsible and ethical use.
- Collaborate with purpose, take ownership of delivery, and adapt plans with an agile mindset as insights, priorities, and user needs evolve.
Requirements
- Typically requires **8–10 years of experience, though we welcome candidates with alternative backgrounds that demonstrate equivalent skills.**
- Deep expertise in content design, UX writing, or language design for consumer-facing digital products, ideally in mobile-first environments.
- Strong craft foundation across content systems, voice and tone, accessibility standards, and inclusive design principles for global audiences.
- Proven ability to influence without authority, guiding cross-functional partners through clear thinking, strong rationale, and thoughtful communication.
- Comfortable operating at both strategic and tactical levels, from defining long-term content direction to refining critical microcopy details.
- Demonstrates Curiosity and Excellence by continuously evolving craft, seeking feedback, and applying research and data to improve outcomes.
- Actively uses AI tools in day-to-day work — from ideation to iteration — and understands how to apply them thoughtfully while keeping people at the center.
- Works collaboratively, takes ownership of impact, and sees work through from insight to real-world results.
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