Hybrid Associate Director of Operations

at Brilliant Corners

• Job title: Associate Director of Operations
• Job type: Full Time
• Experience level: Senior
• Salary: $100,000 - $110,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Los Angeles, United States

About the role

• Associate Director leading a team to expand housing access at Brilliant Corners. Overseeing strategies for unit acquisition and portfolio management within a supportive housing program.

Responsibilities

• Lead a multifaceted team that plays a critical role in expanding high-quality housing access and ensuring utilization of vacant unit portfolio.
• Directly supervise managers and their three respective interconnected teams: unit acquisition, portfolio utilization and matching, and inspection support across the entire FHSP.
• Shape the vision for the housing team, ensuring strong strategies for vacant unit portfolio sourcing, efficient and effective portfolio utilization, and high quality and participant-centered inspections.
• Collaborate closely with internal stakeholders including Tenancy Supports teams, Program Operations and Data & Technology, to create processes that support housing stability and produce strong outcomes.
• Implement process improvements, refine current practices and shape priorities and strategic planning.
• Foster the use of data to identify gaps, anticipate program needs, and guide continuous improvement while also translating data into compelling narratives that demonstrate impact to funders and build buy-in among internal stakeholders.
• Build cross-functional coordination to help teams anticipate challenges, resolve issues collaboratively, and maintain momentum across initiatives.
• Serve as a thought partner to the FHSP Director and a key member of the FHSP Leadership Team and Housing Services Leadership Team, contributing to program and agencywide priorities that shape the future of housing access within the Flexible Housing Subsidy Pool (FHSP).

Requirements

• 3 or more years of experience in permanent supportive housing (PSH) development, unit acquisitions and/or homeless services programs strongly preferred.
• At least 3 years supervising a team or comparable levels of leadership.
• Knowledge of the LA County affordable housing landscape and homeless services sector a plus.
• Excellent interpersonal skills with a strong capacity for collaboration with internal and external stakeholders, including navigating and managing funder relationships.
• Excellent written and verbal communication skills.
• Strong organizational skills with strong attention to detail.
• Demonstrated leadership as evidenced by increasing levels of responsibility and management over the course of the candidate’s career.
• Proven ability to oversee and manage multiple complex projects and timelines concurrently

Benefits

• Health Care Plan (Medical, Dental, & Vision)
• Retirement Plan (With 5% Match)
• Life Insurance (Basic, Voluntary and AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development
• Wellness Resources
• Hybrid Work