Product Manager II responsible for operational compliance within Card origination platforms at Zoot. Collaborating with teams to manage enhancements, resolve production issues, and maintain strong stakeholder relationships.
About the role
- Senior Director driving delivery of complex digital solutions for leading brands in hybrid role. Overseeing integration design and technical projects across modern technologies.
Responsibilities
- Lead cross-functional teams across technical disciplines and geographies to deliver enterprise cloud, data, and digital experience projects.
- Manage projects using both Agile/Scrum and traditional Waterfall methodologies, tailoring the approach to client needs.
- Create and maintain detailed project plans, budgets, timelines, and resource allocations.
- Proactively identify and mitigate project risks, manage issues and dependencies, and ensure transparency of progress via tools such as Jira, Confluence, MS Project, or Smartsheet.
- Translate client business goals into well-scoped product requirements and deliverables.
- Serve as the client-facing product and delivery lead for engagements, guiding discovery, requirements gathering, prioritization, and backlog management.
- Write clear, actionable documentation including BRDs, user stories, acceptance criteria, and sprint goals.
- Serve as a liaison between client stakeholders, creative teams, engineering, and QA.
- Facilitate efficient meetings and decision-making forums with internal and external stakeholders.
- Drive continuous process improvement and adoption of best practices in delivery methodology, data, and product engineering
- Foster a collaborative, high-performance environment across internal teams and external partners.
- Mentor junior team members and delivery staff to support their career development.
- Coordinate efforts with external vendors and technology partners to meet project objectives.
Requirements
- 12+ years’ experience in project/product management consulting roles focused on product engineering, cloud, data, and/or digital platforms and experience technologies.
- Experience developing executive-facing product roadmaps, writing and managing user stories, sprint plans, project timelines, and documentation in tools like Jira, Confluence, Smartsheet, and MS Office.
- Deep understanding of the software development lifecycle, from sales and strategy to delivery.
- Exceptional communication, facilitation, and client management skills.
- Ability to manage multiple projects or workstreams simultaneously in a fast-paced,
- matrixed environment.
- PMP and/or Scrum Master certification preferred.
- Experience working in regulated industries (e.g., financial services, healthcare, industrial) and familiarity with compliance frameworks (PCI, SOX, CAN-SPAM) is a plus.
- Experience with Adobe and/or Drupal platforms and related applications and digital marketing solutions is a plus.
- Digital agency or consulting background is highly desirable.
Benefits
- You'll be part of a dynamic and collaborative Business Unit where innovation, continuous learning, and high-impact delivery are core values. This is your opportunity to work on cutting-edge technical projects that make a real difference for global enterprises
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