Senior Manager of Product Management leading evolution of Hybrid Cloud Console and Subscription Experience at Red Hat. Managing product strategy, roadmaps, and a team of Product Managers.
PG
Hybrid Product Manager / Product Owner, CRM
Posted 3 days ago
About the role
- Product Owner responsible for Salesforce CRM development at pflege.de, enhancing customer care processes through digital solutions. Leading a team in the Hamburg office to optimize product effectiveness.
Responsibilities
- You have a comprehensive understanding of your product (Salesforce CRM system) across the different application areas at pflege.de.
- You define and prioritize the product roadmap together with your stakeholders (e.g., Business Unit, Customer Care team) and are responsible for the entire product lifecycle (concept, development and launch, optimization).
- You lead your development team from a business perspective and motivate and enable the team to understand and collaboratively solve the challenges of customers (internal and external).
- You create, maintain and prioritize the product backlog and prepare refinements and sprint planning sessions.
- You validate developed features against the defined acceptance criteria and ensure that your stakeholders are informed about completed features.
- You promote effective stakeholder communication with various internal departments to ensure that product development aligns with requirements and needs.
- You regularly conduct analyses and evaluations to identify improvement opportunities for your product and incorporate them into the objectives of your product roadmap.
- You stay up to date on trends in CRM, Salesforce functionality and agile working methods.
Requirements
- Proven experience as a Product Owner in a digital or IT-related environment.
- Knowledge of agile methodologies (e.g., Scrum).
- Experience with CRM systems — Salesforce (Sales Cloud) preferred.
- Proactive and empathetic communication skills.
- Basic technical knowledge and a strong interest in understanding technical contexts (preferably Salesforce).
- Strong analytical skills.
- Willingness to be on-site in our Hamburg office on average at least 2 days per week.
- Language requirements: German at C2 level (native or equivalent) and very good to fluent English.
Benefits
- Future-proof industry: A socially relevant mission combined with insight into the digitalization of care.
- Great location: Central, accessible office in Hamburg’s HafenCity.
- Work–life balance: Flexible working hours and hybrid work options to support the best possible balance between career and family.
- Eco-friendly commuting: We cover the national public transport pass (Deutschlandticket) and additionally offer bicycle leasing through JobRad.
- Fit and relaxed: Health benefits including fitness and massage subsidies.
- Secure your future: Company pension scheme contributions to support your long-term security.
- Shared experiences: Regular events such as summer and Christmas parties, Happy Lunch and after-work socials.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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