Senior Product Manager leading the evolution of payment routing and platform integration capabilities. Collaborating with various teams to maximize payment success at Caesars Digital.
About the role
- Product Manager II responsible for operational compliance within Card origination platforms at Zoot. Collaborating with teams to manage enhancements, resolve production issues, and maintain strong stakeholder relationships.
Responsibilities
- Ensures a stable, efficient, and compliant operational environment for Card origination platform(s) within Zoot
- Coordinates credit strategy system enhancements in partnership with key stakeholders
- Manages all phases of delivery, including drafting change requests, defining and documenting requirements, executing and validating testing
- Performs production validation and ensures successful implementation through effective cross-functional collaboration
- Maintains a strong and reliable operational environment for the Zoot platforms
- Supports resolution of customer or underwriter-impacting production issues
- Works with management to provide thorough root-cause analysis and driving timely remediation activities
- Partners with management to support timely and complete responses for QA, Internal Audit, Compliance, and external examinations
- Collaborates with business systems analysts, architects, developers, and QA testers to decompose features into user stories
- Actively participates in refinement sessions
- Builds and maintains strong relationships with internal and external stakeholders
Requirements
- Bachelor's Degree
- 5+ years of digital/technology product or program management, preferably in financial services
- New customer acquisition and on-boarding experience
- Experience working Card products (Debit, Credit, other card-based payment products)
- Strong attention to detail, focus on process
- Strong verbal and written communication skills
- Demonstrated ability to critically analyze situations and risks, determine paths of action, and make recommendations to remediate issues
- Familiarity with regulatory compliance requirements for financial institutions and products
- Proficiency with Microsoft Office Suite
- Experience with SQL and/or SAS
Benefits
- health insurance coverage
- wellness program
- life and disability insurance
- retirement savings plan
- paid leave programs
- paid holidays
- paid time off (PTO)
Job title
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Experience level
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