Senior Manager, Product Management overseeing a correspondence platform at Capital One. Leading product lifecycle, collaborating with teams to enhance customer communication processes.
About the role
- Senior Product Manager leading the evolution of payment routing and platform integration capabilities. Collaborating with various teams to maximize payment success at Caesars Digital.
Responsibilities
- End-to-end ownership of the Payment Routing Engine and Intelligence Layer
- Platform integration layer capabilities (API orchestration, connector framework, abstraction layers)
- Routing logic based on cost, performance, user attributes, payment type, geography, and risk signals
- Realtime failover and fallback capabilities to drive guaranteed payment completion
- Partnering with Engineering to deliver a scalable, resilient, high availability payments platform
- Ensure Payment Routing Engine and Intelligence Layer is compatible with the architecture and process flows with other areas including vendors, risk, intelligence and fraud
- Own day‑to‑day product delivery for routing logic, processor integrations, and intelligence algorithms
- Define the roadmap for the integration layer, routing engine, and optimization capabilities
- Partner with Engineering on system design, architecture trade‑offs, and API requirements
- Collaborate with Data Science to incorporate machine learning, scoring, or signal‑based routing
- Conduct deep analysis on authorization declines, routing failures, and regional optimization gaps
- Evaluate new payment processors, wallets, and banking partners for integration and remain an expert in the payments industry
- Develop frameworks for routing experiments and multivariate routing logic
- Ensure compliance and risk signals are embedded into routing and decision flows
- Partner with internal teams to continuously refine routing rules, fallback paths, and error handling
- Influence the platform strategy to enable scalability, global expansion, and modular payment integrations
- Own the prioritization framework and process to balance business, engineering and stakeholder requirements
Requirements
- 4–6+ years in Product Management with strong experience in payments, fintech, platform infrastructure, or API products
- Hands‑on experience with payment processors, routing logic, or backend payment platforms
- Familiarity with API-driven integrations, service-oriented architectures, or platform engineering
- Experience working with Engineering, Data Science, and Payments Operations
- Background in optimizing transactional systems or high-volume distributed systems a plus
- Strong technical fluency — able to collaborate deeply with architects and engineers
- Highly analytical with expertise in funnel metrics, performance optimization, and root‑cause analysis
- Excellent communication skills capable of translating technical concepts into business impact
- Comfortable making trade‑offs between latency, cost, reliability, and complexity
- Owned and delivered on product roadmap
- Strong stakeholder management across Payments, Fraud, Risk, and Compliance
- Customer‑obsessed with a passion for reliability and seamless payment experiences
Benefits
- medical, vision, and dental insurance
- life insurance
- disability insurance
- a 401(k)-matching program
- paid Flexible Time Off
- paid company holidays
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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