Staff Product Manager for User Generated Content leading strategy and execution for a transformative shopping experience at Walmart. Collaborating across teams to enhance customer engagement and trust systems.
About the role
- Senior Manager, Product Manager for Small Business Bank Associate Servicing at Capital One. Leading product management efforts and collaborating with cross-functional teams to enhance customer servicing tools.
Responsibilities
- Demonstrate proficiency in five key areas of product management including customer need obsession, business focus, technology leverage, integrated problem solving, and transformational leadership
- Work closely with a team of product managers and collaborate with tech, operations, and business partners
- Provide servicing associates with the tools and resources they need to care for customers
- Invest in AI tools to simplify associate experiences
Requirements
- At least 5 years of experience working in Product Management
- Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or Master's Degree in a quantitative field or MBA with a quantitative concentration
- Experience translating business strategy and analysis into consumer facing digital products
Benefits
- health insurance
- retirement plans
- paid time off
- flexible work arrangements
- professional development opportunities
- performance based incentive compensation
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