Hybrid Senior Account Manager

at Bold Orange

• Job title: Senior Account Manager
• Job type: Full Time
• Experience level: Senior
• Salary: $60,000 - $75,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Minneapolis, United States

About the role

• Senior Account Manager at Bold Orange focused on client relationship management and strategic solutions. Collaborating with marketing teams to enhance customer experience through data-driven insights.

Responsibilities

• Guide client objectives and timelines from conception through delivery
• Dive deep to learn the client’s business, including company business goals and objectives, products, markets, brand positioning, competitive landscape, industry, distribution, etc.
• Collaborate, contribute, strategize, and support client solutions that deliver “And Then Some”
• Develop, nurture, and grow strong client relationships, assessing client needs and proposing appropriate marketing services
• Manage multiple, simultaneous projects working with cross-functional team members that include internal and external resources
• Negotiate changes, navigate challenges, and lead solutions
• Share updates and results often
• Come prepared and confidently contribute to powerful client presentations to provide insights and solutions
• Be an active listener and guide client meetings (in person, by phone or video conference) and ensure follow up on all discussions internally and externally
• Serve as a constant resource to the team and our clients

Requirements

• 4-6 years of client relationship management experience within a marketing/advertising agency setting
• Bachelor’s degree in Marketing, Business, or Mass Communications
• Experience with CPG, B2B, and/or B2C industries preferred
• Solid understanding of digital marketing and the implications that technology has on developing strategies and execution
• Strong email CRM experience a must
• Strong ability to anticipate, plan and prioritize to manage the workload effectively and efficiently
• Confidently own initiatives
• Commitment to deadlines
• Excellent written and verbal communication skills
• A “can-do” attitude that inspires your team and your clients
• Adaptability and willingness to pivot with continuous change
• Strong listening and negotiation skills
• Desire to always be learning and growing

Benefits

• Medical, dental, and vision insurance
• Virtual mental health support
• Health Savings and Flexible Spending Accounts (including dependent care)
• Infertility and critical illness benefits
• 401(k) with generous 6–10% employer contribution
• Paid parental leave
• Tuition reimbursement
• Free parking and commuter support