Hybrid Account Executive, Migrations

at BeyondTrust

• Job title: Account Executive, Migrations
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Atlanta, United States

About the role

• Migrations Account Executive at BeyondTrust growing customer base through renewals and migrations. Collaborating with internal teams, ensuring customer satisfaction, and managing key relationships.

Responsibilities

• Contributes to the attainment of the annual renewal bookings quota and company migration target quota
• Serves as the point of contact on all items relating to perpetual customer accounts in a given customer segment in either renewal or migration motion
• Participates with add-on and upsell opportunities related to renewals/migrations
• Exhibits competencies in reporting, including building and interpreting data related to TAR, ACV attained, Point of Renewal Add-ons, and Closed/Lost opportunities
• Confident in customer negotiation and problem-solving, proposing effective and creative resolutions
• Understands and communicates product use-cases, especially relating to SaaS upgrade motions and value proposition
• Skillfully handles escalations and understands how to defuse situations
• Consistently displays a proactive approach to work
• Establishes and maintains professional and mutually beneficial alignments with associated internal teams (Sales, Order Management, Renewal Operations, Billing, Fulfillment, Support, etc.)
• Understands the Bookings Policy and consistently adheres to policy & team expectations for resolving orders on hold

Requirements

• Bachelor’s degree in Finance, Accounting, Business, or comparable industry experience
• Excellent written and verbal communication skills with an ability to communicate cross-functionally across the organization, as well as externally with customers
• Strong organization skills and ability to multitask, self-start, and self-direct work in an independent and fast-paced environment
• Ability to work with teams in diverse functional areas, with effective interpersonal skills necessary to build positive, productive, and effective professional working relationships
• Knowledge of automation, analytics, and general office technology, including operations, development, and general office administration
• Proven analytical and problem resolution skills
• Flexibility and ability to prioritize in meeting multiple goals
• Adhere to internal controls, best practices, and efficiencies
• Proficient with Microsoft Office and Salesforce
• Ability to work outside of normal office hours during peak times.

Benefits

• Our culture of flexibility, trust, and continual learning means you will be recognized for your growth and for the impact you make on our success.
• Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.
• We take care of our employees so they can take care of our customers.