Associate Director supporting BD’s Global Business Services transformation initiatives. Leading HR strategies, organizational design, and workforce transformation efforts across multiple regions.
Responsibilities
Serve as the primary HR advisor on organizational effectiveness, leadership, culture, workforce strategy, and transformation priorities.
Translate GBS strategy into actionable people, location, and capability plans, influencing build/buy/partner and insource/outsource decisions.
Guide leaders through complex decision-making leveraging data, workforce analytics, and talent insights.
Provide executive-level coaching that reinforces a growth-oriented, feedback-rich leadership culture.
Strong collaboration and partnership with Regional HRBPs to ensure consistency in standards, policies, practices, and change adoption across service centers.
Establish harmonized operating mechanisms, transformation playbooks, and performance measures.
Architect the future-state GBS organizational structure—including spans/layers, role clarity, and decision-rights frameworks.
Lead end-to-end workforce planning, talent segmentation, and succession strategies for critical roles.
Partner with global service center site leaders to align workforce plans, operating rhythms, and capability needs.
Lead or advise on new global center openings and expansions, including location analysis, talent market insights, regulatory readiness, onboarding, and ramp to productivity.
Provide strategic HR guidance for vendor selection, contracting, SLAs, MSAs, and ongoing performance governance.
Lead enterprise-scale change initiatives including stakeholder alignment, communications, training, readiness, and adoption metrics.
Provide strategic counsel to leaders across multiple global service owners and service lines to address capability, capacity, and culture opportunities.
Partner with leaders and HR COEs to build talent pipelines aligned with GBS strategies.
Requirements
Bachelor’s degree
10+ years of progressive HR experience, including senior HRBP experience leading transformation initiatives
Demonstrated success in multi-regional GBS/shared services environments driving organizational design, workforce transformation, and complex change.
Experience supporting a greenfield transformation or major operating model shift.
Strong executive presence with demonstrated influence across a global, matrixed organization.
Direct experience launching or expanding global service centers and managing BPO providers (preferred).
Experience in medtech, life sciences, or similarly regulated global industries (preferred).
Graduate degree (MBA, MS/MA in HR) or OD/change management certification (preferred).
Benefits
Annual Bonus
Standard LTI
Health and Well-being Benefits
Medical coverage
Health Savings Accounts
Flexible Spending Accounts
Dental coverage
Vision coverage
Hospital Care Insurance
Critical Illness Insurance
Accidental Injury Insurance
Life and AD&D insurance
Short-term disability coverage
Long-term disability insurance
Long-term care with life insurance
Other Well-being Resources
Anxiety management program
Wellness incentives
Sleep improvement program
Diabetes management program
Virtual physical therapy
Emotional/mental health support programs
Weight management programs
Gastrointestinal health program
Substance use management program
Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
Retirement and Financial Well-being
BD 401(k) Plan
BD Deferred Compensation and Restoration Plan
529 College Savings Plan
Financial counseling
Baxter Credit Union (BCU)
Daily Pay
College financial aid and application guidance
Life Balance Programs
Paid time off (PTO), including all required State leaves
Educational assistance/tuition reimbursement
MetLife Legal Plan
Group auto and home insurance
Pet insurance
Commuter benefits
Discounts on products and services
Academic Achievement Scholarship
Service Recognition Awards
Employer matching donation
Workplace accommodations
Other Life Balance Programs
Adoption assistance
Backup day care and eldercare
Support for neurodivergent adults, children, and caregivers
Caregiving assistance for elderly and special needs individuals
Employee Assistance Program (EAP)
Paid Parental Leave
Support for fertility, birthing, postpartum, and age-related hormonal changes
Leave Programs
Bereavement leaves
Military leave
Personal leave
Family and Medical Leave (FML)
Jury and Witness Duty Leave
Job title
Associate Director, Human Resources – Global Business Services
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