Employee Benefits Account Executive at Brown & Brown serving customers in understanding insurance policies and compliance. Advocating for customer claims and relations while educating on health plan responsibilities.
Responsibilities
Help customers understand insurance policies/coverages and determine their individual service needs
Act as an advocate for customers on employee claim issues and carrier relations
Answer customer and carrier questions through all means of communication such as through calls, personal meetings, seminars, etc.
Educate customers on compliance responsibilities for state and federal laws affecting health plans (ERISA, SPD, COBRA, State Continuation, Medicare, FMLA, HIPAA. Etc.)
Attend training sessions, courses, etc. to maintain up-to-date skills and licensing requirements
Requirements
Bachelor’s Degree (BA/BS) with three (3) years of experience in the field of Employee Benefits Administration or high school graduate with a minimum of five (5) years of related experience
Solid knowledge and understanding of group health and welfare benefit plan coverage, current legislation, rules, laws, and other regulations
Familiarity with complex benefit issues serves as the key contact for customers to resolve them
Proficiency in Microsoft Windows, Office 365, Word, and Excel
BenefitPoint experience or skills to learn software program at an accelerated ability and familiarity with AMS360
Exceptional telephone demeanor
Benefits
Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
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