Program Manager overseeing program delivery and process improvements at a global technology company. Leading cross - functional initiatives to enhance customer experience using digital hardware and content solutions.
About the role
- Program Manager overseeing global talent analytics at Bank of America. Delivering data analysis, reporting, and strategic insights to support talent-related business decisions.
Responsibilities
- Overseeing programs and projects specific to corporate change initiatives.
- Serving as the primary contact to department managers for critical change initiatives.
- Communicating, influencing, and negotiating vertically and horizontally to obtain or leverage resources.
- Delivering regulatory and executive material and ensuring results align to program strategy, simplification, and new capabilities.
- Managing large and complex datasets, developing repeatable and scalable analytics solutions.
- Providing thought leadership on metrics and data quality in partnership with the Governance, Operations, Analytics & Transformation team within the Chief People Office.
- Leveraging advanced Excel capabilities, partnering with cross-functional teams, and designing efficient, automated analytical processes that drive operational excellence at an enterprise scale.
Requirements
- Demonstrated experience analyzing large, complex datasets within an enterprise environment.
- Background or strong understanding of analytics and reporting, ideally with an emphasis on HR metrics
- Advanced proficiency in Microsoft Excel, including complex pivot tables, data manipulation, filtering, and lookups.
- Proven ability to translate data into clear, results‑driven insights and present findings effectively, including creating concise, executive‑level PowerPoint presentations with guidance from HR leadership.
- Ability to work effectively in situations with ambiguity and shifting priorities.
- Strong track record of designing or enhancing processes with a focus on efficiency.
- Exceptional organizational skills with a strong attention to detail.
- Experience using reporting and analytics to drive tactical improvements and communicate business narratives.
- Proactive thinker with the ability to balance multiple priorities, requests, and goals.
- Excellent communication skills (verbal, written, and presentation) with the ability to build strong relationships across all levels of stakeholders.
- Self‑motivated and self‑directed, with strong organizational skills and the ability to manage priorities without compromising quality or deadlines.
- Ability to manage deliverables in a fast‑paced, matrixed environment.
Benefits
- Inclusive workplace
- Opportunities to learn
- Career growth
- Health and wellness support
- Recognition and reward for performance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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