Program Manager at AssistRx coordinating program strategy and operations for pharmaceutical clients. Focused on call center operations, staff development, and performance metrics management.
CI
Hybrid Senior Program Manager, Vendor Operations
Posted last week
About the role
- Senior Program Manager overseeing SaaS vendor lifecycle and operational execution at Chan Zuckerberg Initiative. Leading initiatives for Central Technology's Vendor Management Office.
Responsibilities
- Own and Execute the SaaS Vendor Lifecycle
- Provide Day-to-Day Operational Leadership
- Enhance Vendor Management Operations
- Drive Cross-Functional Coordination
- Contribute to Strategic SaaS Vendor Initiatives
Requirements
- 8+ years of experience in program management, vendor management, procurement, or related operational roles
- Demonstrated experience owning programs from strategy through execution, with measurable impact.
- Demonstrated ability to manage complex workflows across multiple stakeholders
- Experience supporting SaaS, technology, or infrastructure vendor portfolios
- Strong commercial awareness and comfort supporting negotiations
- High attention to detail and ability to manage competing priorities
- Excellent written and verbal communication skills
- Comfort operating in ambiguity and evolving team structures
- A proactive, ownership-driven mindset with a focus on execution and continuous improvement
Benefits
- Provides a generous employer match on employee 401(k) contributions to support planning for the future.
- Paid time off to volunteer at an organization of your choice.
- Funding for select family-forming benefits.
- Relocation support for employees who need assistance moving
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