Senior CRM Analyst managing Salesforce and client relationship data for SLC Agrícola. Responsible for insights and strategic decision - making based on data analysis and customer satisfaction.
About the role
- Senior Technology Portfolio Lead accountable for portfolio leadership across Enterprise CRM and Global Banking AI initiatives. Responsible for aligning business demand and technology strategy while ensuring compliance and effective execution.
Responsibilities
- The Senior Technology Portfolio Lead is accountable for end‑to‑end portfolio leadership across Enterprise CRM and Global Banking AI initiatives.
- This role serves as the primary technology engagement lead for senior business partners and is responsible for aligning business demand, technology strategy, execution, and Model Risk Management (MRM) across a complex, multi‑platform portfolio.
- The role operates at the intersection of business strategy, technology delivery, AI governance, and risk enablement, ensuring initiatives are well‑formed, compliant, and positioned for timely approval and scaled adoption.
- Portfolio delivery lead for Enterprise Agent force that will be anchor and central point to drive the strategic roadmap building.
- This individual will front end the business conversations with stakeholders and work with technical leads on the team for execution.
- Individual will be leading the steering committee's with Enterprise teams.
Requirements
- 12+ years of experience in technology leadership roles spanning portfolio management, enterprise delivery, or business‑aligned technology strategy.
- Demonstrated success partnering with senior business and risk stakeholders in large, complex organizations.
- Experience leading or coordinating multi‑initiative AI, data, or CRM portfolios within regulated environments.
- Strong understanding of enterprise governance, risk management, and dependency management.
- Exceptional communication, influence, and executive‑level stakeholder management skills.
Benefits
- Discretionary incentive eligible
- Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
- We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
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