Key Account Manager driving strategic expansion within large brokerage customers at PLS Logistics. Focus on multi - location growth and strengthening executive - level relationships while increasing revenue.
About the role
- Key Account Manager overseeing client relationships and aligning services with business objectives in Dublin. Responsible for account management and strategic planning for customer satisfaction.
Responsibilities
- The Key Account Manager is responsible for fostering strong, long-term relationships with key clients, aligning our services with their business objectives, and ensuring high level customer satisfaction.
- This role involves strategic planning, negotiations, and managing the overall health of the account, with a focus on understanding and addressing the customer's broader business needs.
- The key account manager role will report to Global Strategic Account Manager.
Requirements
- 3+ years of experience in account management, client services, or a related field, with a focus on strategic planning and relationship management.
- Fluency in English is required; proficiency in additional European language(s) is a plus.
- Excellent communication and interpersonal skills.
- Ability to understand and align with customer business objectives.
- Strong negotiation and contract management skills.
- Proven track record of managing complex accounts and driving growth.
- Strong problem-solving skills and the ability to manage escalations effectively.
- Proficiency in CRM tools and Microsoft Office Suite.
- Flexibility to travel within Europe/UK/Nordics to meet with key clients.
- Prior experience in a similar role within the data centre or logistics industry would be an advantage.
Benefits
- Competitive market salary.
- Performance-based bonus.
- Opportunities for continuing professional development will also be provided.
- Company pension plan (varies by region, subject to local employment laws).
- Sports & social club.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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