Account Manager responsible for strategic customer accounts in Tokyo, enhancing customer success and driving revenue growth through digital transformation proposals. Hybrid work model with diverse global culture.
About the role
- Strategic Sales Manager managing enterprise-level accounts in U.S. food retail. Responsible for long-term growth and embedding sustainable refrigeration solutions into customer strategies.
Responsibilities
- Develop and execute multi-year strategic account plans aligned with customer goals and CCR’s growth objectives.
- Expand CCR’s footprint within major retailers across business units, store formats, and regions.
- Shape customer vision from pilot projects into enterprise-wide rollouts and national standards.
- Identify opportunities for upsell and cross-sell across CCR’s refrigeration portfolio.
- Build executive-level relationships (C-suite, sustainability, operations, engineering).
- Position CCR as a thought leader in CO₂ refrigeration and sustainability transformation.
- Facilitate joint planning sessions, QBRs, and steering committees with strategic customers.
- Act as the customer’s trusted advisor, anticipating future needs and regulatory pressures.
- Partner closely with Business Development Managers (BDMs) to transition accounts from initial pilot stage to long-term growth.
- Work cross-functionally with CCR’s technical, service, and product teams to deliver tailored solutions.
- Provide market insights to leadership and product development to shape CCR’s innovation pipeline.
Requirements
- 8–12+ years in strategic account management or enterprise sales, preferably within HVAC, refrigeration, or related industrial sectors.
- Proven track record of managing and growing multi-million-dollar accounts.
- Experience selling complex technical solutions into large retail or food service organizations.
- Strong understanding of sustainability, ESG, and regulatory drivers affecting refrigeration.
- Bachelor’s degree in Business, Engineering, or related field (MBA preferred).
- Ability to travel domestically (~30–40%).
Benefits
- Opportunity to shape CCR’s growth in North America during a period of major CO₂ refrigeration adoption.
- Competitive compensation with performance-based incentives.
- Strong professional development and career progression within a global organization.
- Work with an international leader in sustainable refrigeration solutions, trusted by 24,000+ installations worldwide.
Job title
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