Senior Account Manager enhancing client relationships and driving sales in innovative cloud solutions from Málaga. Collaborating with teams for successful onboarding and client satisfaction.
About the role
- Account Delivery Lead fostering customer relationships and managing P&L at N1 Health. Driving revenue growth and delivering high-quality work with healthcare payers and providers.
Responsibilities
- Own and manage the account P&L, delivering against revenue, growth, and margin targets
- Deeply engage with customers to understand their business model and operations
- Collaborate with the customer executive sponsor and other champions to create and manage against a shared account vision and roadmap that drives clear customer business results and value
- Develop and maintain healthy executive customer relationships, ensuring the shared vision and roadmap is relevant, impactful, implemented, and leads to growth
- Partner with customer executive sponsors to drive change management activities as you lead the implementation of the shared vision and roadmap
- Lead your team in the timely delivery of high-quality work product that drives customer business results and creates attributable business value
- As circumstances warrant, roll-up your sleeves and work side-by-side with the team actively contributing to the creation of deliverables such as statements of work, project plans, staffing models, governance materials, and solution design artifacts
- Serve as a mentor and coach to your team, providing actionable feedback that improves customer interactions, deliverable quality, and execution fundamentals
- Present the results of our work and our recommendations to drive business results to audiences ranging from analysts to C-suite executives
- Ensure that the N1 Health technology platform and services are meeting customer needs and leading to concrete impact on their operations
Requirements
- A track record of successfully driving revenue growth with customer accounts, ideally with healthcare payers
- Experience building client relationships to grow the business and drive change management related to large scale complex data programs
- A track record of developing and leading against a strategic account plan and roadmap of customer programs
- Experience leading teams in the execution of complex, technology-based programs for customers that led to clear customer results and a strong / defensible ROI
- Ability to work through ambiguity in a high-pressure environment
- Strong quantitative and qualitative analytics skills, able to identify problems, and frame solutions into executable plans
- Experience presenting compelling, data-driven stories to executive-level business stakeholders or to team/project leadership
- Adaptive and introspective mindset; willing to learn, teach, lead and follow
- Strong business writing, presentation, and Excel based financial modeling skills are required
- A BA / BS degree and 7 - 10 years of experience building customer relationships, growing revenue, and leading customer facing delivery teams in a high pace setting is required
Benefits
- Incentive compensation plan
- Equity
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Key Account Manager responsible for driving commercial growth and service excellence across a portfolio of freight forwarding customers. Building client relationships and ensuring high operational standards.
Account Manager responsible for managing daily client service needs in Property & Casualty brokerage. Handling renewals, claims management, and communication with clients and producers.
Commercial Lines Account Manager at OneDigital servicing existing clients and developing new client relationships. Responsible for client success, satisfaction, and effective communication in the insurance industry.
Senior Account Manager managing assigned book of business for OneDigital. Collaborates with internal teams to exceed client expectations in employee benefits.
Territory Sales Manager at Shaw Industries maintaining profitability and market share in Northern Virginia. Focus on sales of flooring products and building customer relationships.
Account Representative managing customer relationships and sales for technology solutions at CDW. Involves outbound calls, closing sales, and meeting quotas in a hybrid work environment.
Account Manager assisting in developing new business opportunities and managing client renewals in the commercial insurance sector. Supporting sales producers and ensuring coverage accuracy.
Associate Account Manager supporting Public Entity clients with insurance needs. Managing daily service tasks, client correspondence, and policy documentation in a hybrid work environment.
Account Manager Team Leader at HFM delivering strategic support and management in financial markets. Leading a team to ensure client satisfaction and team performance across a dynamic environment.