Directeur, indemnisation supervisant les opérations du service à la clientèle au Québec. Développant des stratégies pour optimiser le soutien aux assurés.
About the role
- Senior Director leading the global strategy for scaling oncology innovation solutions. Responsible for engaging cross-functional teams to ensure deployment and adoption across markets.
Responsibilities
- Define and lead the global strategy for scaling oncology innovation solutions, aligned to Oncology Business Unit (OBU) priorities and Transform Care objectives.
- Establish clear scale-readiness criteria to assess which solutions warrant enterprise investment and global deployment.
- Translate strategic ambition into multi-year roadmaps guiding solution development, deployment, and adoption across markets.
- Design and lead global go-to-market strategies for innovation solutions, including positioning, value articulation, and deployment models.
- Partner closely with Medical, Commercial, Market Access, and Digital leaders to ensure solutions are field-ready, compliant, and market-relevant.
- Drive engagement with training, learning, and field force organizations to enable effective adoption and execution in markets.
- Develop scalable playbooks and enablement frameworks that markets can adapt while maintaining strategic consistency.
- Assemble and lead strongly bonded, cross-functional teams across Medical Affairs, R&D, Commercial, Digital, Market Access, Legal, Compliance, and regional organizations, without direct line authority.
- Build shared purpose, transparency of roles, and accountability across diverse collaborators with competing priorities.
- Serve as an integrator and connector, aligning expertise and resources toward common outcomes.
- Actively secure funding and resourcing for priority innovation initiatives by developing compelling business cases and value narratives.
- Influence senior leaders to commit financial and human capital to initiatives through data-driven advocacy and strategic storytelling.
- Lead systematic approaches to solution deployment across regions and markets, ensuring consistency while enabling local adaptation.
- Establish adoption and performance metrics focused on patient impact, utilization, and sustainability, not just activity.
- Identify and address barriers to scale, including capability gaps, operational friction, or cross-functional misalignment.
- Represent Global Medical and Transform Care initiatives in senior governance forums and steering committees.
- Design and operate governance frameworks that clarify decision rights, critical issues, and accountability.
- Ensure initiatives transition into business-as-usual operations where appropriate.
Requirements
- Graduate degree or equivalent experience in Science, Medicine, Pharmacy, Business, or a related life sciences field.
- 12–15+ years proven experience in life sciences, pharmaceutical innovation, medical affairs, commercial strategy, or solution deployment.
- Demonstrated success leading through influence, mobilizing cross-functional teams without formal authority.
- Securing internal investment and resources for complex, cross-enterprise initiatives.
- Strong understanding of pharmaceutical go-to-market models, including Medical, Commercial, training, and field force operations.
- Track record of scaling solutions across markets and driving sustained adoption.
- Exceptional critical thinking, systems approach, and executive communication skills.
Benefits
- qualified retirement programs
- paid time off (i.e., vacation, holiday, and leaves)
- health, dental, and vision coverage
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