Case Manager in the Client Complaints Appeal Office at RBC reviewing and resolving client complaint escalations while ensuring compliance with policies and procedures.
About the role
- Lean Manager responsible for improving process flow and driving automation in assembly and manufacturing at ASSA ABLOY. Ensuring implementation of Lean principles and managing production their performance.
Responsibilities
- Improve process flow in assembly, manufacturing, and other core processes.
- Lead automation implementation using Lean principles (Flow, TAKT, SMED, 5S, and Value Analysis) to reduce costs.
- Project-manage manufacturing projects, including new factory layouts.
- Manage and communicate production and process performance data and KPIs.
- Conduct studies of production flows.
- Define and implement changes and improvements, assessing the best viability and profitability.
- Implement tools and KPIs for Continuous Improvement (Lean Manufacturing and Kaizen).
- Work with OEE/TPM/VAVE to improve overall processes and products.
- Coordinate methods and maintenance tasks related to Lean activities.
- Ensure that ASSA ABLOY Lean standards are applied across all sites.
- Collaborate with production on cost reduction, productivity improvement, and evaluation of changes to optimize processes.
- Control investments for Lean and Automation projects or improvements to ensure alignment between expenditure and results.
- Define and monitor operational KPIs needed to improve OPEX performance in Lean categories.
- Develop the internal Lean training plan and train teams.
Requirements
- Bachelor's degree in Industrial Engineering or Mechanical Engineering
- Trained in Lean Management and Continuous Improvement tools
- Minimum 5 years' experience
- Fluent in Portuguese and English
Benefits
- Any other additional functions directly related to the role as required.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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