Client Services Senior Specialist providing exceptional client service in financial services. Managing queries, policy renewals, and client portfolios with a supportive team environment.
About the role
- Customer Service Representative supporting Employee Benefits consultants and clients over phone and email. Initial office-based role transitioning to hybrid after training and probation.
Responsibilities
- Provide great customer service and support to Employee Benefit Consultants
- Be the first point of contact for client and insurer queries
- Support with administration duties such as invoicing and claims
Requirements
- Office-based customer service experience
- Willingness to learn and develop
- Enjoy working in a team environment
Benefits
- Full training provided
- Option to work hybrid after training and probation
- A supportive team environment
- Benefits of working with Everywhen Employee Benefits
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