Customer Success Operations Program Manager using data and insights to improve customer outcomes and product prioritization at F5. Leading cross - functional programs and improving customer intelligence programs.
About the role
- Program Manager responsible for leading people enablement programs at Arc'teryx. Focused on evolving and optimizing global employee programming while fostering a cross-functional collaboration culture.
Responsibilities
- Designing, managing and optimizing scalable global people enablement programs.
- Facilitating cross-functional collaboration to ensure programs meet diverse needs.
- Managing aspects of the P&C translation program and workflows.
- Leading aspects of Arc’teryx’s corporate travel program.
- Coordinating and communicating effectively with program partners.
- Managing the P&C Calendar.
- Championing process innovation and optimization within the People Enablement team.
- Managing end-to-end P&C projects.
- Developing and managing operational project plans.
Requirements
- 5+ years of experience in Program Management.
- Relentless attention to detail and ability to prioritize tasks to meet deadlines.
- Experience in leading programs or projects with creatives (agencies and freelancers), environmental design.
- Strong verbal and written communication skills.
- Experience in People and Culture (Human Resources) programming such as learning & development, total rewards, etc.
- Ability to influence and guide without direct control.
- Proficient in creating and leading effective workflow and project plans.
- Advanced experience using project management platforms (Monday.com, Smartsheet, Miro, Sharepoint, etc).
Benefits
- Competitive bonus program
- Health insurance
- Paid time off
- Flexible work arrangements
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