Hybrid Sales Engineer – Enterprise AI, Service Intelligence

Posted 7 hours ago

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About the role

  • Sales Engineer guiding enterprise customers in leveraging AI for service intelligence. Collaborating with Account Executives and presenting technical solutions to senior stakeholders.

Responsibilities

  • Collaborate with Account Executives to drive technical strategy and solution design across the full sales cycle
  • Lead technical discovery sessions to uncover customer requirements, data environments, and constraints
  • Design and position solutions that align Aquant’s capabilities with customer business and technical goals
  • Lead high-stakes technical engagements, delivering demos and presentations that secure executive buy-in
  • Translate AI/ML concepts, data pipelines, and platform architecture into clear, business-relevant messaging for both technical and executive audiences
  • Build credibility with CIOs and senior stakeholders by confidently addressing complex technical questions
  • Articulate system architecture, data flows, security, deployment models, and integration approaches (APIs, CRM, FSM, ERP systems)
  • Drive technical validation through POCs, pilots, and evaluations, ensuring customers understand implementation considerations and expected outcomes
  • Identify and mitigate technical risks throughout the sales process
  • Partner with product and engineering teams to address advanced requirements and edge cases
  • Provide structured feedback from the field to inform product development and refine messaging and positioning

Requirements

  • 5+ years in a Sales Engineer / Solutions Engineer / Pre-Sales role
  • Experience selling complex AI or SaaS/analytics platforms to enterprise customers
  • Proven ability to engage with senior technical stakeholders (CIO, CTO, enterprise architects)
  • Strong understanding of modern data architectures (data lakes, pipelines, ETL, APIs)
  • Familiarity with AI/ML concepts and the ability to explain them without jargon
  • Experience with enterprise systems such as Salesforce, ServiceNow, or other FSM/ERP platforms
  • Knowledge of cloud environments (AWS, Azure, GCP) and enterprise security considerations
  • Exceptional ability to translate technical detail into business value
  • Confident presenting to both technical and non-technical audiences
  • Comfortable handling objections and thinking on your feet in high-stakes conversations
  • Customer-first and solutions-oriented
  • Collaborative and comfortable working cross-functionally
  • Curious, adaptable, and excited about AI-driven products
  • Hands-on experience using AI tools to build custom demonstrations

Benefits

  • We’ve got you covered: From medical, dental, vision, life, and 401k match & retirement, we’re here to support your physical, mental, and financial well-being.
  • Support yourself and those you love: We offer parental leave to full-time employees across all Aquant locations.
  • Vacation your way: We want to make sure you have time to meet your personal needs with generous PTO and flexible vacation planning.
  • Everyone is an owner: We want everyone to feel ownership over their work and what we are building here, which is why we offer equity to full-time employees.
  • Build your career: Every Aquant employee is in control of their career development with our learning stipends, tools, and training.

Job title

Sales Engineer – Enterprise AI, Service Intelligence

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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