Revenue Customer Success Manager driving retention, growth, and long - term value for customer accounts. Building relationships and aligning platform to customer business objectives.
About the role
- Account Manager managing B2B sales cycle for BeNeLux region at an AI-focused SaaS startup. Collaborating with teams to enhance internal knowledge accessibility for SMEs.
Responsibilities
- You own the full B2B sales cycle in BeNeLux: discovery, tailored demos, negotiation, and closing
- You build sustainable pipeline via inbound lead follow-up and creative outbound (e.g. email, phone, LinkedIn, events, Webinars)
- You qualify and progress opportunities using structured discovery, clear success criteria, and momentum to decision
- You work data-driven in HubSpot, keeping your pipeline clean, forecasting accurate based on real customer data and prioritization
- You analyze and adapt how amber’s AI platform delivers measurable efficiency gains and better decision-making for potential customers, solving their real life problems
- You navigate multi-stakeholder buying centers (e.g. IT, Security, Operations) and show them, how amberSearch, amberAI and amberAgents make their life easier
- You collaborate with Marketing, Product, and Customer Success to bring in market insights from the region and drive long-term relationships and expansion across BeNeLux
Requirements
- You have proven experience selling complex, consultative software solutions and understand the dynamics of B2B SaaS
- You know how to identify customer needs and present tailored digital solutions clearly and convincingly
- You have experience negotiating contracts with SMBs and mid-market accounts and drive deals confidently to closing
- You know the processes around lead qualification, discovery calls, and business development in SaaS sales from A to Z; you reliably complete tasks you have started
- You communicate reliably with multiple stakeholders: fluent in English and Dutch, and German as nice to have
- You enjoy working with CRM tools (ideally HubSpot) and apply a data-driven, scalable approach
- We put our ambitions above our egos. We are a young, highly ambitious team; your ambition must be stronger than your ego
- You are comfortable starting solo in the BeNeLux region, running outbound, closing full-cycle deals, and representing us at fairs and webinars.
Benefits
- Team offsites – Since you will be working in an international team, we all meet twice a year somewhere in Europe
- Attractive and performance-based remuneration with big fixed and additional variable.
- In addition, we reward outstanding employees with company shares, allowing them to participate directly in the company's success
- Start at a company that lets you grow – whether you want to develop your skills in the field or learn new ones
- We promote your personal development through further training and room for personal responsibility
- We live a hybrid working model: we believe it is important to work together in person on a regular basis. That's why we meet three times a week at one of our locations
- The choice is yours: either a subsidised Germany-wide Deutschlandticket or an Urban Sports Club membership are on us
- A team of motivated people who are keen to make AI solutions accessible to medium-sized companies
- Work with the latest technologies and tools 🔨
- With us, you're not selling a generic tool. You're enabling companies to find knowledge faster, relieve teams, and unlock new productivity potential. You'll work independently, but never alone: we're a collaborative team with honest feedback, flat hierarchies, and a passion for good technology.
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