Social Media & Community Manager supporting Pitch’s brand voice on social media and engaging with users. Developing effective social media content and campaigns while ensuring quality customer support.
About the role
- Social Media & Community Specialist managing content across social platforms and engaging followers. Monitoring trends and providing insights to teams for content strategies across digital channels.
Responsibilities
- Manage publishing and distribution of content across various social media platforms.
- Ensure content is posted according to schedule and optimized for each platform.
- Manage interactions with followers and community members through comments, direct messages, and community channels.
- Encourage engagement and maintain active, positive conversations within the community.
- Respond to questions, comments, and feedback from the audience in a timely and relevant manner.
- Identify topics frequently discussed by the audience.
- Monitor social media trends and audience conversations.
- Provide insights and recommendations to the content and creative teams on content angles, formats, and relevant topics.
Requirements
- 1–2 years of experience managing brand social media accounts or digital communities.
- Familiar with platforms such as Instagram, TikTok, X, YouTube, Telegram, and Discord.
- Strong communication skills and responsiveness when engaging with audiences.
- Up-to-date with social media trends and internet culture.
- Familiar with social media management and analytics tools.
- Familiar with the investment industry: stocks, crypto, forex, bonds etc
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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