Project Manager leading Helpdesk transformation for digital transformation at Artemys with client coordination and change management.
About the role
- Senior IT Engineer at Airwallex tackling technical challenges within identity and authentication systems. Focusing on Okta platform management and optimizations to enhance global IT operations.
Responsibilities
- Design, implement and maintain our identity and authentication systems at Airwallex (Okta, Google Workspace, etc.)
- Manage and improve our auth policies, access controls and build (or rebuild) a strong access management policy within our identity systems
- Automate and orchestrate user lifecycles across our systems and services - from beginning to end
- Own the full lifecycle of features and products within this space, from proof-of-concept to implementation to operations and maintenance – leading projects from start to finish
- Handle escalations from IT teams where relevant
- Work closely with INFOSEC, People Ops, Engineering and IT teams to build systems that scale as we grow globally
- Integrate our tools with new and existing platforms (cloud, GCP, etc.) and across our SaaS portfolio (SFDC, Slack, Google, etc.)
- Build and maintain custom tools or services if needed to solve our problems
- Respond to incidents as part of an on-call roster or in emergencies
- Write documentation and maintain diagrams of your solutions and applications, ensuring readability and understanding
- Work with IT Operations and IT Engineering to help fill gaps and collaborate on other projects and services
- Constantly learn, test, evaluate and enhance our products and offerings – never letting anything get stale
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field, 5+ years of relevant experience in a similar role.
- Strong, demonstrated written and verbal English communication skills,
- Demonstrated ability to write strong technical documents
- Expert level understanding of common identity standards, including SAML, OAuth, SSO, etc.
- Expert level experience with Okta
- Experience with a programming language, such as python, and infrastructure as code (i.e. Terraform) and scripting or automation tools
- Experience using and understanding of cloud infrastructure (AWS, GCP, etc.)
- Understanding of RBAC, ABAC, PBAC, ACLs and common access management principles in security and corporate IT environments
- Experience working in all SaaS-based systems and applications
- Strong understanding of MDM systems (macOS, windows; kandji, JAMF, intune, etc.)
- Ability to move fast and urgently, making correct decisions and assumptions – sometimes without all the information
Benefits
- Competitive salary
- Flexible working hours
- Professional development budget
- Home office setup allowance
- Global team events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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