Hybrid HRSC Advisor

at Acuren

• Job title: HRSC Advisor
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Sherwood Park, Canada

About the role

• HR Service Centre Advisor supporting multiple regions across Canada in a hybrid role. Responding to inquiries, coordinating HR services, and onboarding employees effectively.

Responsibilities

• Responding to inquiries and coordinating HR services.
• Provides timely, accurate support across calls, emails, and texts.
• Ensures accurate processing of employee information.
• Coordinate employee onboarding, including data entry, documentation validation (I-9/E-Verify), and orientation scheduling.
• Maintain accurate employee records in the HRIS and timekeeping systems to support compliance and timely payroll.
• Process employee changes and transactions in accordance with HR, payroll, and legislative requirements.
• Provide HR Service Centre support by responding to employee and manager inquiries and resolving or escalating system issues.
• Audit employee records and HRIS transactions to ensure accuracy and compliance, providing guidance as needed.
• Support managers with HRIS workflows, approvals, and system navigation.
• Track and report Service Centre activity and metrics, and maintain HRIS reference documentation.

Requirements

• High school diploma required
• Minimum of two (2) years’ experience processing employee changes in a full-service HRIS
• understanding of payroll processes and employment legislation strongly preferred
• Proficiency with Human Resource Information Systems, preferably UKG Pro
• Proficient in Microsoft Office applications, with intermediate Excel skills
• Working knowledge of hiring processes and employment documentation requirements

Benefits

• paid time off
• employer paid benefits
• RRSP + Company match
• tuition grants
• discounted fitness memberships
• insurance offerings
• employee assistance programs