Not specified.
About the role
- Sales Development Representative responsible for outbound engagement in hospitality technology. Supporting Account Executives and Managers through prospecting and qualifying leads in a dynamic environment.
Responsibilities
- Actabl is building the next evolution of its go-to-market motion, Account-Based Engagement, where aligned pods of Account Executives, Account Managers, and Customer Success Managers work the full Actabl platform together
- The Sales Development Representative is the front edge of that motion. This is an outbound-first role
- You will prospect into hospitality operators, run signal-driven plays in coordination with RevOps, and qualify inbound demand
- Making sure the right opportunities reach the right pod with the context needed to close
- You sit inside the Technical Sales function, directly supporting AE and AM pods across all four Actabl products: Hotel Effectiveness, ProfitSword, Alice, and Transcendent
- Typical Functions: Outbound Prospecting & Pipeline Generation (Primary)
- Build and execute outbound sequences targeting hotel operators, ownership groups, and management companies across Actabl's four product lines
- Run signal-driven outbound plays in coordination with RevOps and Marketing
- Identify re-engagement opportunities from closed-lost and dormant accounts; surface to appropriate AE or AM pod with a documented rationale
- Prospect into ABE whitespace within defined pod territories, prioritizing accounts with multi-product expansion potential
- Maintain a disciplined outreach cadence across phone, email, and LinkedIn, volume with intent, not spray-and-pray
- Inbound Qualification & Routing (Secondary) Qualify inbound demo requests routed through the sales intake model and produce a clean handoff summary for the receiving AE or AM
- Triage and manage the sales inbox, ensuring no qualified lead goes unrouted or dark
- Document workflows as you build them. Flag routing gaps, intake failures, and process breakdowns to manager within 24 hours of identification
Requirements
- 1–3 years in a customer-facing role, inside sales, SDR, hospitality operations, SaaS support, or similar
- Track record of running outbound sequences and owning a pipeline number
- Comfortable running qualifying conversations on the phone, a consultative opener, not a script reader
- Strong written communication. Can produce a clean handoff summary and a process doc without hand-holding
- Organized and self-directed under a multi-queue workload, outbound and inbound
- Proficiency with CRM tools (Salesforce and/or HubSpot) baseline literacy required, depth developed on the job
- Hospitality industry experience. Property operations, front office, F&B management, revenue management, or ops coordinator background, etc. strongly preferred
- Familiarity with sales engagement tools (Gong, Apollo, Outreach, or similar)
- Experience executing signal-based outbound
- Exposure to multi-product SaaS environments or a land-and-expand sales motion
Benefits
- Medical, dental, and vision insurance plans for employees & eligible spouse and/or dependents
- Employer-paid life & AD&D, short-term disability & long-term disability
- Discounted pet insurance plans through Wishbone
- Employee Assistance Program (EAP) services available to employees & their dependents
- On-site gym available for free use at Denver office
- Competitive base salary with bonus structure
- Healthcare spending accounts with employer contributions
- 401(k) plan with an employer match of up to 4%
- Unlimited discretionary time off hours to be used when needed
- 10 observed US federal holidays throughout the year
- Winter recess for all Actabl employees between December 24th-January 2nd
- 12 weeks of parental leave for both birthing & non-birthing parents
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