Marketing Operations Specialist supporting brand initiatives through project management and coordination. Collaborating with marketing and cross-functional teams for successful launch activities.
Responsibilities
Support planning and execution of brand launch deliverables across functions (marketing, communications, medical, payer, patient advocacy, etc.).
Develop and maintain project trackers, timelines, and status reports; proactively flag risks and dependencies.
Partner with the agency of record (AOR) in the delivery of key launch projects.
Schedule and facilitate cross-functional meetings, capture notes and decisions, and ensure follow-through on next steps.
Manage vendor requests, ensuring deliverables align with timelines, budgets, and brand standards.
Coordinate marketing material submission and tracking through internal review systems (e.g., Veeva PromoMats).
Support PO creation, invoice processing, and budget tracking for assigned projects.
Coordinate planning and logistics for national and regional scientific and professional congresses, including booth registration, exhibitor services, shipping, and onsite staffing.
Partner with internal stakeholders (marketing, medical, corporate affairs) and agencies to ensure seamless preparation, execution, and post-congress reporting.
Track deadlines for abstract submissions, poster logistics, and congress deliverables.
Support development and management of congress calendars, booth schedules, and onsite collateral.
Manage vendor communications, contracts, and post-event reconciliation.
Serve as an onsite lead or support representative during select congresses.
Assist with execution of promotional and non-promotional materials, including digital and print assets, ensuring timely review and approval.
Coordinate material print, production and distribution to field teams and vendors.
Help manage document control, content versioning, and process documentation.
Provide administrative support for brand meetings, vendor onboarding, and ad hoc marketing initiatives.
Requirements
Bachelor's degree in marketing, Communications, Business, or related field.
2–4 years of professional experience, preferably in pharmaceutical, biotechnology, healthcare communications, or a related regulated industry.
Experience coordinating large-scale projects, events, or cross-functional initiatives.
Strong project management and organizational skills with keen attention to detail.
Proficient in Microsoft Office Suite (Excel, PowerPoint, Outlook) and project management tools (e.g., Smartsheet, Asana, MS Project).
Excellent written and verbal communication skills.
Proven ability to handle multiple priorities and meet deadlines in a fast-paced environment.
Team-oriented with a proactive, solution-driven mindset.
Demonstrated understanding of compliance principles related to marketing and events in a regulated industry.
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