Service Process Trainee supporting financial advisors and clients at Ameriprise India. Responsible for processing service requests and coordinating communication effectively.
About the role
- Director of Convening Operations managing grant-related convenings at Duke Divinity School. Overseeing processes and evaluation within a nationally recognized organization.
Responsibilities
- Provide overall administrative management and coordination of a complex group of convenings related to grant programs.
- Build and improve processes for registration, communications, managing contractors, and overall evaluation.
- Ensure compliance with University and the sponsoring agency policies and procedures.
- Prepare financial and administrative reports for submission to sponsoring agency.
- Recruit and assess contractors and vendors who have skills in event planning, facilitation, and worship leadership.
- Analyze data gathered from participants for trends.
- Collaborate with department’s business manager in maintaining and improving data systems.
Requirements
- Work requires a general business background, generally equivalent to a bachelor's degree in a business-related field.
- Work requires 4 years of related business or administrative experience.
- A master's degree in a business-related field may be substituted for 2 years of experience OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.
- Strong preference for applicants with experience with lay or clergy leadership in congregations.
- Strong preference for applicants with supervision of staff and contractors.
- Skills Needed: Microsoft Outlook - Intermediate; Microsoft Excel - Intermediate; Microsoft Access - Intermediate; Microsoft Powerpoint - Intermediate; Microsoft Word - Advanced; Other Database Software (Airtable) - Intermediate; SAP R/3 – Intermediate.
Benefits
- comprehensive and competitive medical and dental care programs
- generous retirement benefits
- wide array of family-friendly and cultural programs
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