Marketing & Operations Analyst for Impulse, a leading brain training app with 100 million downloads. Involve in managing and analyzing advertising campaigns and supporting day - to - day operations.
AL
Hybrid Service and Operations Process Trainee
Posted 5 hours ago
About the role
- Service Process Trainee supporting financial advisors and clients at Ameriprise India. Responsible for processing service requests and coordinating communication effectively.
Responsibilities
- Responsible to accurately process service request cases assigned systemically as per defined assignment and case deadlines
- Participate in Operational, Domain and soft-skills development training programs
- Correspond and coordinate with business partners at the Home Office in United States, to seek/follow up for missing/incomplete information pertaining to service requests
- Utilize various computer applications to review service requests and supporting documentation/paperwork
- Approve requests that are In Good Order; Reject Not in Good Order Service requests and provide rationale for such decision
Requirements
- Strong communication, interpersonal, organizational and time-management skills
- Good working knowledge of computers, with proficiency in MS Office applications (Word, Power Point and Excel)
- Product-specific or financial services industry experience will be an added advantage
- Desired experience of 0-2 years in the field of brokerage and a Strong academic background/orientation
Benefits
- Health insurance
- Professional development
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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