Hybrid Field Operations Manager – Incentives

at Baseten

• Job title: Field Operations Manager – Incentives
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $150,000 - $200,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, San Francisco, United States

About the role

• Field Operations & Incentives Manager responsible for RevOps and compensation plan design at Baseten. Collaborating with Sales, Finance, and GTM Strategy to enable high-performing sales organization.

Responsibilities

• Own the field-facing layer of our Revenue Operations function.
• Lead the design of sales compensation plans across all quota-carrying roles, ensuring alignment with GTM strategy, role definitions, and business objectives.
• Benchmark plans against industry standards, with particular attention to consumption-based business models.
• Maintain a version-controlled library of plan documents, signed agreements, quota approvals, and exception records.
• Own plan rollout and field communication across enablement materials, plan walkthroughs, and real-world earning scenarios.
• Serve as the front-line resource for field comp questions.
• Partner closely with Finance on compensation cost modeling.
• Partner with Sales Leadership to design, implement, and enable territory structures.
• Own the quota cascade from the financial plan through to individual rep-level distribution.
• Define and maintain SOPs for field-facing processes adjacent to comp.
• Maintain clear documentation and an audit trail of all adjustments, approvals, and rationale.

Requirements

• 4–7 years in Revenue Operations at a high-growth SaaS or technology company; experience at a consumption business is a plus.
• Demonstrated experience designing sales compensation plans across multiple quota-carrying roles and building or governing ROE and territory management frameworks.
• Track record of owning cross-functional programs with Sales, Finance, and HR stakeholders.
• Strong analytical and financial modeling skills; proficiency with Excel/Google Sheets required; experience with ICM tools (e.g., CaptivateIQ, Everstage, Spiff, or similar) strongly preferred.
• Exceptional written and verbal communication — you can explain complex commission mechanics to a rep or a CFO with equal clarity.
• Highly organized with strong process orientation; able to manage many moving pieces without things falling through the cracks.
• Familiarity with Salesforce and how CRM data intersects with comp and territory workflows.

Benefits

• Competitive compensation, including meaningful equity.
• 100% coverage of medical, dental, and vision insurance for employee and dependents
• Generous PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
• Paid parental leave
• Company-facilitated 401(k)
• Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.