Senior Director responsible for end - to - end pricing execution, membership eligibility, and vendor operations in healthcare distribution. Leading teams in a financial and compliance - sensitive environment.
About the role
- VP of Operations overseeing day-to-day operations and strategic initiatives for company growth. Role includes process automation and leadership development for operational excellence.
Responsibilities
- Develop and implement operational strategies and goals that align with business objectives and market growth opportunities.
- Collaborate with executive leadership to identify new operational capabilities, market trends, and process innovations.
- Deliver annual operational plan within 90 days of fiscal year start; achieve at least 90% of targeted strategic milestones each year.
- Oversee all aspects of order fulfillment, ensuring on-time delivery, accuracy, and exceptional customer experience.
- Continuously improve supply chain and logistics to meet evolving client demands.
- Lead initiatives to implement Robotic Process Automation (RPA) and other digital tools to streamline workflows, reduce manual effort, and improve accuracy.
- Identify operational bottlenecks and leverage technology-driven solutions to enhance scalability.
- Directly mentor and develop department managers, ensuring they have the tools, skills, and leadership mindset to effectively manage their teams.
- Foster a high-performance culture centered on accountability, collaboration, and continuous learning.
- Manage budgets for operational activities to ensure strong ROI.
- Track and report on operational performance metrics to measure progress and inform decision-making.
Requirements
- Bachelor’s degree in Business Administration, Operations Management, Supply Chain, or related field
- 8+ years of progressive operations management experience, including at least 3 years in a senior leadership role.
- Proven success in implementing process automation (including RPA) and scaling operational capabilities.
- Strong track record in order fulfillment, supply chain optimization, and operational strategy.
- Exceptional leadership skills with experience mentoring and developing managers.
- Excellent problem-solving, analytical, and data-driven decision-making abilities.
- Outstanding communication and interpersonal skills, with the ability to influence at all levels.
- Ability to thrive in a fast-paced, high-growth environment.
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Process Improvement Lead Analyst at Citi driving end - to - end design and execution of dispute transformation initiatives using emerging technologies. Collaborating with cross - functional teams for operational success.
Ops Support Assistant providing operations support services at Citi, coordinating between operations staff and clients. Aiding in decision - making, workflow, and maintaining departmental standards.
Logistics Analyst supporting inventory control and relationships with carriers. Joining the logistics operations team at Teltec Solutions in Florianópolis, Brazil.
Office Coordinator at Agworld ensuring efficient operations in the Perth office to support agricultural data collaboration. Engaging with diverse stakeholders to maintain a positive office environment.
Operations Manager responsible for managing collections activities and a team in Texas locations. Ensures compliance, resolves customer concerns, and implements business strategies for growth.
VP Operations responsible for $80M+ account operations in Aramark's Student Nutrition division. Leading strategies and teams to improve operational efficiency and client retention.
Vice President of Operations managing all aspects of a major site account within Aramark's Student Nutrition program. Responsible for operational efficiency, client retention, and team leadership.
Director overseeing payment partnerships and operational performance for PayPal's European portfolio. Driving market growth and innovation while managing executive relationships with banks and financial institutions.
Marketplace Operations Associate managing vendor onboarding and order operations in real estate. Contributing to process documentation and automation for efficiency in a growing company.