Dutch Speaking Customer Support Specialist providing solutions for customer inquiries via phone, e - mail, and live chat at an online casino operator in Malta.
About the role
- Trading Support Specialist providing client assistance and education on investment concepts at LYNX. Responsible for customer satisfaction in financial services sector in Amsterdam.
Responsibilities
- Zorg voor een uitmuntende klantenservice door efficiënte communicatie en klantgerichte oplossingen
- Help klanten bij inlogproblemen, leg beleggingsconcepten uit zoals 'Vertical Call spread'
- Begeleidt klanten bij het gebruik van hun effectenrekening
- Ontdek mogelijkheden om te leren en te groeien in de financiële wereld
Requirements
- HBO/WO werk- en denkniveau
- Interesse in beleggen; ervaring in financiële dienstverlening
- Sterke communicatieve vaardigheden, zowel in Nederlands als Engels
- DSI-certificaat "Informeren Beleggen Retail" of bereidheid om het te halen
- Klantgerichte mindset en proactieve houding
- Flexibiliteit in werktijden
Benefits
- Marktconform salaris
- Vaste 13e maand
- 8% vakantiegeld
- Pensioenregeling die volledig door LYNX wordt betaald
- Reiskostenvergoeding voor het openbaar vervoer
- Opleidingsbudget van € 2.000 per jaar
- Uitjes, borrels en jaarlijks een weekend weg met het hele LYNX-team
- Een goede, informele werksfeer in een jong team
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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